Privacy Policy

Last updated: September 28, 2026

This Privacy Policy explains how Ryutronic collects, uses and shares your personal information when you visit this website, make a purchase, or contact us. It also explains the choices and rights you have. By using our website, you agree to the practices described in this policy.

1. Who we are

Ryutronic is a trading name of KT & JS Pty Ltd, a company registered in Australia ("Ryutronic", "we", "us" or "our"). We operate this online store and are responsible for the personal information collected through it. You can contact us at any time at hello.ryutronic@gmail.com.

2. Information we collect

Information you give us

Contact and order details: your name, email address, phone number, shipping address and billing address.
Order information: the products you buy, order amounts and your order history.
Communications: messages you send us, such as support requests, return requests and product reviews.
Marketing preferences: whether you've signed up to receive emails or text messages from us.

Payment information

Payments are handled by secure third-party payment processors (such as Shopify Payments, PayPal, Apple Pay and Google Pay). We never see or store your full card number.

Information collected automatically

When you browse our site, we and our partners automatically collect certain information using cookies, pixels and similar technologies, including:

Your IP address, browser type, device type and operating system
Your approximate location (city or region, based on your IP address)
Pages and products you view, how long you stay, what you click, and the website or ad that brought you here

Information from third parties

We may receive information from our payment processors (such as fraud-prevention signals), shipping carriers (such as delivery status) and advertising platforms (such as how our ads are performing).

3. How we use your information

To process, fulfill and deliver your orders
To send order confirmations, shipping updates and customer service messages
To handle returns, refunds and warranty claims
To detect and prevent fraud and keep our store secure
To understand how customers use our site so we can improve it
To send you marketing emails or texts, if you've chosen to receive them
To show you relevant ads on other websites and social media, and to measure how well our ads work
To comply with our legal, tax and accounting obligations

4. Cookies and tracking technologies

We use cookies and similar technologies to keep your cart working, remember your preferences, understand site traffic, and support our advertising. These include tools provided by Shopify and advertising and analytics partners such as Meta (Facebook and Instagram) and Google.

You can control cookies through your browser settings, although blocking some cookies may affect how our site works. To limit interest-based advertising, you can also visit:

Your Facebook or Instagram ad preferences
Google Ad Settings (adssettings.google.com)
The Digital Advertising Alliance opt-out page (optout.aboutads.info)
The Network Advertising Initiative opt-out page (optout.networkadvertising.org)

We honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we'll treat it as a request to opt out of the sale or sharing of your personal information for targeted advertising.

5. How we share your information

We only share your information with parties who help us run our business, and only as much as they need:

Our e-commerce platform: Shopify hosts our store and processes checkout.
Payment processors: to process your payment securely.
Fulfillment partners and suppliers: to pack and ship your order. They receive your name, shipping address and phone number. Some of these partners are located outside the United States, including in China.
Shipping carriers: to deliver your order and provide tracking.
Marketing and communication tools: to send emails and texts you've opted in to.
Advertising and analytics partners: such as Meta and Google, to show and measure ads.
Professional advisers: such as accountants and lawyers, where necessary.
Legal and safety: if required by law, to respond to legal requests, or to protect our rights, customers or others.
Business transfers: if our business is sold or merged, customer information may be transferred as part of that transaction.

We do not sell your personal information for money. However, some U.S. state laws treat sharing information through advertising cookies and pixels for targeted advertising as a "sale" or "sharing" of personal information. You can opt out of this at any time (see Section 7).

6. Email and text message marketing

If you sign up for our emails, you can unsubscribe at any time using the link at the bottom of any email. If you opt in to text messages, you agree to receive recurring automated marketing messages at the number you provided. Consent is not a condition of purchase. Message frequency varies and message and data rates may apply. Reply STOP to unsubscribe or HELP for help. We will never sell or share your phone number with third parties for their own marketing.

7. Your U.S. privacy rights

Depending on where you live (including California, Colorado, Connecticut, Oregon, Texas, Utah, Virginia and other states with consumer privacy laws), you may have the right to:

Know and access: request a copy of the personal information we hold about you and how we use it
Correct: ask us to fix inaccurate information
Delete: ask us to delete your personal information, subject to certain exceptions (for example, records we must keep for tax purposes)
Portability: receive your information in a portable format
Opt out: of the sale or sharing of your personal information, targeted advertising, and profiling
Non-discrimination: exercise any of these rights without being treated differently or charged a different price

We apply these rights to all our U.S. customers, regardless of which state you live in.

How to make a request

Email us at [SUPPORT EMAIL] with the subject line "Privacy Request" and tell us what you'd like us to do. To protect your information, we'll verify your identity by matching details such as your email address and order history. You may also use an authorized agent to make a request on your behalf; we may ask for proof that they're authorized. We'll respond within 45 days.

Appeals

If we decline your request, you can appeal by replying to our decision with the word "Appeal". We'll respond to your appeal within the time required by your state's law. If you're not satisfied with the outcome, you can contact your state Attorney General.

Information for California residents

In the past 12 months, we have collected the following categories of personal information: identifiers (such as name, email and IP address), customer records (such as address and phone number), commercial information (such as purchase history), internet or network activity (such as browsing behavior on our site), and approximate geolocation. We collect this information from the sources and for the purposes described above, and we share it with the categories of recipients listed in Section 5. We do not collect sensitive personal information for the purpose of inferring characteristics about you. California residents may also request information about disclosures of personal information to third parties for their direct marketing purposes under California's "Shine the Light" law by emailing us.

8. Children's privacy

Our store is not directed at children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a child has given us personal information, please contact us and we'll delete it.

9. How long we keep your information

We keep your personal information only as long as we need it to fulfill your orders, provide customer support, and meet our legal, tax and accounting obligations (which may require us to keep order records for up to 7 years). After that, we securely delete or anonymize it.

10. How we protect your information

We use reasonable technical and organizational safeguards to protect your information, and our store runs on Shopify's secure, PCI-compliant platform. No method of transmission over the internet is 100% secure, but we take the protection of your information seriously.

11. International data transfers

Ryutronic is based in Australia, and our service providers operate in countries including the United States, Australia and China. This means your information may be transferred to, stored and processed in countries whose privacy laws may differ from those where you live. Whenever we transfer your information, we take reasonable steps to ensure it is protected in line with this policy.

12. Third-party websites

Our site may contain links to other websites. We're not responsible for the privacy practices of those websites, so we encourage you to read their privacy policies.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we'll update the "Last updated" date at the top of this page. If the changes are significant, we'll let you know through our website or by email.

14. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

KT & JS PTY LTD, trading as Ryutronic
Email: hello.ryutronic@gmail.com